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BRAND & REPUTATION
Blackcoffee is a brand and reputation agency based in Alberta, working with clients across Canada and beyond.
We help organizations and leaders bring clarity to who they are and confidence to how they’re seen. Through strategy, story, and disciplined execution, we build brands and reputations that turn heads, earn trust, and drive decisions.
Over the course of 15+ years, I’ve grown Blackcoffee Studio out of this love for brand. Now I serve up Blackcoffee as my morning ritual while caffeinating clients and readers on the regular.
Meet the Blackcoffee Founder
Shannon Larkins
Brand strategist. Creative director. Black coffee drinker. Mogul maker.
A reporter in her early career, Shannon was trained to connect to audiences through story telling. A transition to politics, created a deeper connection to words through key messaging, spin doctoring, and speech writing.
Inciting emotion became an expertise. Shannon not only wrote what people would say – she choreographed how they would say it.
In charge of reputation management and crisis aversion, Shannon strategized top-level political campaigns.
It was only a matter of time before the business world discovered her gifts – one request to manage a crisis became a request to manage a reputation became a request to manage an entire brand from web design to client experience.
Just like political strategies, Shannon taught clients that business strategy must be about controlling the narrative.
It involves precise choreography, flattering lighting, poignant design, and a compelling script.
Shannon Larkins leads this process flawlessly leaning on her years of experience and intuitive sense of premium clients.
When the lights dim and the curtains go up, she makes sure your performance is powerful. Your set design is breathtaking. Your audience is in their seats...unaware of what all happened backstage, but very much in love with what you’ve created for them.
Meet Our Team
We're high maintenance so you don't have to be.
There’s a scene in When Harry Met Sally – no, not that scene – the one where Harry comments on Sally’s restaurant skills.
He says, “Sally is a great orderer. Not only does she pick the best thing on the menu, but she orders it in a way that even the chef didn’t know how good it could be.”
Sally is a great ‘orderer’ because when she orders a slice of apple pie, she’s not just thinking about the pie. She’s thinking about all of the circumstances surrounding the pie. Warm, cold, á la mode or no, Sally has thought through all of the options and left nothing about her dessert to chance.
Harry said Sally was high-maintenance.
I say Sally would have made a fabulous brand strategist.
As the lead brand strategist here at Blackcoffee it’s what I do every day – choreograph experiences to the last perfect detail.
Because it’s never just about the pie.
Your brand is not just the product you’re selling. It’s not just about your website, your client processes, or that fancy expresso machine in the client lounge.
Your brand is all of those things and more working together to create a premium experience.
That’s what makes Blackcoffee different. We create premium aesthetics, websites and experiences that attract your most profitable clients.
Shannon Larkins
Founder, Blackcoffee Studio